Client Delay Policy.

Successful projects require timely feedback and asset delivery. We schedule our development and design resources based on agreed-upon timelines. When a client delays feedback, it impacts our ability to serve other clients.

If a project stalls for more than 14 consecutive days due to a lack of feedback, missing content, or unresponsiveness from the client, the project will be officially marked 'On Hold'.

If a project remains 'On Hold' for more than 30 days, we reserve the right to archive the project and reallocate our team. Resuming an archived project is subject to team availability and may incur a reactivation fee of up to 15% of the total project cost.

If a project is delayed by the client for more than 30 days during a specific phase, Peacock India reserves the right to invoice for all work completed up to that date, regardless of original milestone triggers.